Download Viewbook

Simply let us know your email address, we will email you the programme Viewbook asap.

Email

Captcha: What is 9+7 ?
Undergraduate Certificate in Basics Of Customer Service
Sunday, 02 June 2024 16:11:10
     

Embark on a transformative journey with our Undergraduate Certificate in Basics Of Customer Service program. Gain essential skills in communication, problem-solving, and relationship-building to excel in the dynamic world of customer service. Learn from industry experts and real-world case studies to enhance your understanding of customer needs and expectations. Develop a customer-centric mindset and elevate your career prospects in various sectors such as retail, hospitality, and healthcare. Join us and unlock a world of opportunities in the ever-evolving field of customer service. Enroll now and take the first step towards a successful and fulfilling career in customer service.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Service
● Communication Skills for Customer Service
● Understanding Customer Needs and Expectations
● Handling Difficult Customers
● Building Customer Relationships
● Problem-Solving and Decision Making in Customer Service
● Time Management and Organization in Customer Service
● Ethics and Professionalism in Customer Service
● Technology and Customer Service
● Customer Feedback and Continuous Improvement
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

Quick links

Request free information

*E-mail :

Captcha: What is 7+5+4 ?

The fastest way to get answers from us.