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Professional Certificate in Services Marketing And Customer Service
Sunday, 02 June 2024 16:33:38
     

Elevate your career with our Professional Certificate in Services Marketing And Customer Service program. Gain the essential skills and knowledge needed to excel in the dynamic world of services marketing. Learn how to create effective marketing strategies, build strong customer relationships, and deliver exceptional service experiences. Our comprehensive curriculum covers topics such as customer behavior, service design, branding, and more. Taught by industry experts, this program offers practical insights and hands-on experience to help you succeed in today's competitive market. Join us and take your career to the next level in services marketing and customer service. Enroll now to secure your spot!



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Services Marketing
● Understanding Customer Behavior
● Developing Service Strategies
● Managing Service Quality
● Service Innovation and Design
● Customer Relationship Management
● Service Recovery and Complaint Handling
● Measuring Customer Satisfaction
● Implementing Customer Service Standards
● Ethical Issues in Services Marketing
● Case Studies in Services Marketing and Customer Service
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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