Download Viewbook

Simply let us know your email address, we will email you the programme Viewbook asap.

Email

Captcha: What is 9+7 ?
Professional Certificate in Basics Of Customer Service
Sunday, 02 June 2024 16:33:46
     

Enhance your customer service skills with our Professional Certificate in Basics Of Customer Service program. Learn essential techniques to exceed customer expectations, handle difficult situations with ease, and build strong relationships. Our comprehensive curriculum covers communication strategies, problem-solving techniques, and effective conflict resolution. Gain practical experience through real-world scenarios and interactive simulations. Whether you are new to the field or looking to advance your career, this program will equip you with the knowledge and skills needed to excel in the fast-paced world of customer service. Enroll today and take the first step towards a successful career in customer service.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
Fast track mode - attain your qualification in just 6 months !
Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Service
● Understanding Customer Needs
● Effective Communication Skills
● Handling Difficult Customers
● Building Customer Relationships
● Problem-Solving and Decision Making
● Time Management in Customer Service
● Conflict Resolution Techniques
● Customer Feedback and Improvement
● Ethical Practices in Customer Service
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149


2 months - GBP £99
❼   Payment plans

1 month - GBP £149

2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

Request free information

*E-mail :

Captcha: What is 7+5+4 ?

The fastest way to get answers from us.