Home | Level 3 Diploma in Retail Skills (Management) Duration
The Level 3 Diploma in Retail Skills (Management) (QCF) typically takes around 12-18 months to complete, depending on the pace at which you choose to study. This qualification is designed for individuals who are looking to advance their career in the retail industry and develop their management skills.
Below is a breakdown of the course structure:
| Unit | Guided Learning Hours |
|---|---|
| Understanding customer service in the retail sector | 30 |
| Understanding the management of stock in a retail business | 30 |
| Understanding how to manage and work with people in a retail business | 30 |
| Understanding how to manage a retail business | 30 |
| Understanding how to manage performance and conflict in a retail business | 30 |
| Understanding visual merchandising for retail business | 30 |
| Understanding the control, receipt, and storage of stock in a retail business | 30 |
| Understanding how to manage the retail selling process | 30 |
| Understanding how to manage the handling of customer payments in a retail business | 30 |
| Understanding how to manage the retail service process | 30 |
Upon successful completion of all units, you will be awarded the Level 3 Diploma in Retail Skills (Management) (QCF). This qualification will equip you with the necessary skills and knowledge to excel in a management role within the retail sector.