Undergraduate Customer Interaction Programme

Undergraduate Programme in Deal With Customers Face To Face

Request more information Start Now

Undergraduate Programme in Deal With Customers Face To Face

Welcome to our Undergraduate Programme in Deal With Customers Face To Face! This course equips students with essential skills to excel in customer-facing roles. Through interactive sessions, students will learn effective communication, problem-solving, and conflict resolution techniques. Real-world case studies provide practical insights into handling diverse customer interactions. Our programme emphasizes the importance of adapting to the digital landscape, offering actionable strategies to engage customers online and offline. By the end of the course, students will be empowered with the knowledge and confidence to navigate customer interactions successfully in today's dynamic business environment.

Are you ready to enhance your customer service skills and excel in face-to-face interactions? Our Undergraduate Programme in Deal With Customers Face To Face is designed to equip you with the necessary knowledge and practical experience to succeed in a customer-centric environment. Through a combination of theoretical learning and hands-on training, you will develop essential communication, problem-solving, and conflict resolution skills. Our experienced instructors will guide you through real-life scenarios and case studies to ensure you are well-prepared to handle any customer interaction with confidence and professionalism. Join us and take the first step towards a rewarding career in customer service.

Benefits of studying Undergraduate Programme in Deal With Customers Face To Face

Enhance your career prospects with our Undergraduate Programme in Deal With Customers Face To Face. In today's competitive job market, the ability to effectively communicate and engage with customers is essential for success. This course equips you with the necessary skills to handle various customer interactions, build rapport, and resolve conflicts professionally. By mastering these techniques, you'll stand out to employers and open doors to exciting opportunities in customer service, sales, and marketing roles. Invest in your future and enroll in this program to gain a competitive edge in the job market.

Career opportunities

Below is a partial list of career roles where you can leverage a Undergraduate Programme in Deal With Customers Face To Face to advance your professional endeavors.

Career Role Estimated Salary (€) Estimated Salary (£)
Customer Service Representative 25,000 22,000
Sales Associate 20,000 17,500
Retail Store Manager 35,000 30,000
Customer Experience Specialist 30,000 26,000

* Please note: The salary figures presented above serve solely for informational purposes and are subject to variation based on factors including but not limited to experience, location, and industry standards. Actual compensation may deviate from the figures presented herein. It is advisable to undertake further research and seek guidance from pertinent professionals prior to making any career-related decisions relying on the information provided.

Learn key facts about Undergraduate Programme in Deal With Customers Face To Face

● The Undergraduate Programme in Deal With Customers Face To Face is designed to equip students with the necessary skills and knowledge to effectively interact with customers in various industries.
● Upon completion of the course, students will be able to demonstrate strong communication skills, problem-solving abilities, and a customer-centric approach in dealing with clients face to face.
● The programme focuses on practical training and real-world scenarios to ensure students are well-prepared for the demands of the industry.
● Students will learn how to handle difficult customers, resolve conflicts, and build long-lasting relationships with clients.
● The course also covers topics such as customer psychology, cultural sensitivity, and ethical considerations in customer interactions.
● Industry experts and professionals are involved in the curriculum development and delivery, ensuring that the content is relevant and up-to-date with current market trends.
● Unique features of the programme include hands-on training, industry placements, and guest lectures from leading professionals in the field.
● Graduates of the programme will have a competitive edge in the job market, with opportunities in customer service, sales, marketing, and other customer-facing roles.
● Overall, the Undergraduate Programme in Deal With Customers Face To Face provides a comprehensive and practical education for students looking to excel in customer service and client management roles.

Who is Undergraduate Programme in Deal With Customers Face To Face for?

Below is a breakdown of the target audience for the Undergraduate Programme in Deal With Customers Face To Face:

Target Audience Percentage
Undergraduate students 60%
Professionals looking to enhance their customer service skills 25%
Individuals seeking to start a career in customer service 15%

This programme is designed to cater to a diverse range of individuals who are interested in developing their customer service skills and excelling in face-to-face interactions with customers. Whether you are an undergraduate student looking to gain practical experience or a professional aiming to enhance your existing skills, this course is tailored to meet your needs.

Request free information

Captcha: What is 9+7 ?


The fastest way to get answers from us.

Course content

● Customer Service Fundamentals
● Effective Communication Skills
● Conflict Resolution Techniques
● Building Rapport with Customers
● Handling Difficult Customers
● Problem-Solving Strategies
● Time Management in Customer Service
● Sales Techniques
● Customer Feedback and Improvement
● Ethical Practices in Customer Service


Assessments

The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course.

Fee and payment plans


Duration

1 month
2 months

Course fee

The fee for the programme is as follows:

1 month - GBP £149
2 months - GBP £99 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

1 month - GBP £149


2 months - GBP £99

Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

Continuous Professional Development (CPD)

Continuous professional development (CPD), also known as continuing education, refers to a wide range of learning activities aimed at expanding knowledge, understanding, and practical experience in a specific subject area or professional role. This is a CPD course.
Discover further details about the Undergraduate Programme in Deal With Customers Face To Face

Why choose LSPM ?

  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.

Getting started

earth

To start your course, click the START NOW button

Select the course duration and the payment plan

bubble-text

Use your credit/Debit card to pay the course fee

Enter the required details

network

Start your course

View course details, upload / download assignments, view payment history etc.

Start Now

Request more information

Please fill the form below to get instant information from LSPM

LSPM WhatsApp
OTHM EduQual Qualifi Totum Payzone Paypal payment PCI DSS SSL Payment options Paypal Credit card