35. Postgraduate Certificate in High Impact Telephone Communication

Request more information Start Now

35. Postgraduate Certificate in High Impact Telephone Communication

Our Postgraduate Certificate in High Impact Telephone Communication is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course offers flexibility and accessibility for students worldwide, allowing them to enhance their communication abilities from anywhere. With a focus on effective telephone communication strategies, students will learn how to engage and connect with others professionally. No case studies or practicals are involved in our course, ensuring a streamlined learning experience. Join us to master the art of impactful telephone communication and stand out in the competitive business world.

Enhance your communication skills with our Postgraduate Certificate in High Impact Telephone Communication. This intensive program is designed to equip you with the tools and techniques needed to excel in phone conversations, whether it's with clients, colleagues, or potential customers. Through interactive sessions and real-world scenarios, you will learn how to build rapport, handle objections, and close deals effectively over the phone. Our experienced instructors will provide personalized feedback to help you refine your communication style and make a lasting impression. Join us and take your telephone communication skills to the next level!



Benefits of studying 35. Postgraduate Certificate in High Impact Telephone Communication

According to the Bureau of Labor Statistics Jobs in Postgraduate Certificate in High Impact Telephone Communication industry are expected to grow by X% over the next decade
£25,000 Average salary for professionals with this qualification
30% Increase in demand for skilled telephone communicators in the UK
£1.2 billion Estimated market value of telephone communication industry in the UK

Career opportunities

Below is a partial list of career roles where you can leverage a 35. Postgraduate Certificate in High Impact Telephone Communication to advance your professional endeavors.

Customer Service Manager $50,000 €45,000
Telemarketing Manager $60,000 €54,000
Inside Sales Representative $45,000 €40,500
Call Center Supervisor $55,000 €49,500
Telecommunications Specialist $70,000 €63,000

* Please note: The salary figures presented above serve solely for informational purposes and are subject to variation based on factors including but not limited to experience, location, and industry standards. Actual compensation may deviate from the figures presented herein. It is advisable to undertake further research and seek guidance from pertinent professionals prior to making any career-related decisions relying on the information provided.

Learn key facts about 35. Postgraduate Certificate in High Impact Telephone Communication

- Develop advanced telephone communication skills through the Postgraduate Certificate in High Impact Telephone Communication
- Learn to effectively engage with clients, resolve issues, and build rapport over the phone
- Gain insights into the psychology of communication and persuasion
- Enhance your ability to handle challenging conversations and objections professionally
- Acquire techniques to boost sales, customer satisfaction, and overall business performance
- Industry-relevant curriculum designed to meet the demands of modern communication environments
- Practical exercises and real-world case studies to apply learned concepts in a professional setting
- Personalized feedback and coaching to improve your telephone communication skills
- Elevate your career prospects and stand out in competitive job markets with this specialized certification
- Equip yourself with the necessary skills to excel in roles requiring high-impact telephone communication?

Who is 35. Postgraduate Certificate in High Impact Telephone Communication for?

This course is designed for professionals who want to enhance their telephone communication skills to make a high impact in their interactions. Whether you are in sales, customer service, or any role that requires effective phone communication, this course will equip you with the necessary tools and techniques to excel. | Audience | Statistics | |----------|------------| | Sales professionals | According to a survey by Statista, 71% of UK consumers prefer to communicate with businesses via phone. | | Customer service representatives | Research by Call Centre Helper found that 85% of customers feel more positive about a company after a successful phone interaction. | | Business executives | A study by Deloitte revealed that 47% of UK businesses believe that telephone communication is essential for building strong relationships with clients. | | Entrepreneurs | The British Chambers of Commerce reported that 80% of small businesses rely on phone calls as their primary form of communication with customers. | By enrolling in the Postgraduate Certificate in High Impact Telephone Communication, you will gain the skills needed to effectively engage with customers, close deals, and build lasting relationships over the phone. Join us and take your telephone communication to the next level.

Request free information

Captcha: What is 9+7 ?


The fastest way to get answers from us.

Course content

• Fundamentals of Effective Communication
• Advanced Telephone Techniques
• Building Rapport over the Phone
• Handling Difficult Conversations
• Active Listening Skills
• Managing Emotions during Phone Calls
• Negotiation Strategies for Phone Communication
• Telephone Etiquette and Professionalism
• Conflict Resolution over the Phone
• Developing a Personalized Communication Style


Assessments

The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course.

Fee and payment plans


Duration

1 month
2 months

Course fee

The fee for the programme is as follows:

1 month - GBP £149
2 months - GBP £99 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

1 month - GBP £149


2 months - GBP £99

Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognized awarding body or regulatory authority.

Continuous Professional Development (CPD)

Continuous professional development (CPD), also known as continuing education, refers to a wide range of learning activities aimed at expanding knowledge, understanding, and practical experience in a specific subject area or professional role. This is a CPD course.
Discover further details about the 35. Postgraduate Certificate in High Impact Telephone Communication


present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
//another way to do//

Request more information

Please fill the form below to get instant information from LSPM

LSPM WhatsApp
OTHM EduQual Qualifi Totum Payzone Paypal payment PCI DSS SSL Payment options Paypal Credit card